We Love Fixing Things, and Helping People Who Feel Stuck
When tech starts breaking, it stops being a tool and becomes a weight. We genuinely love getting into the messy
stuff, finding the real cause, and making it solid again.
If you’re dealing with a fragile site, stalled development, half-working integrations, or recurring issues, we step in,
take ownership, stabilise what you already have, and give you a clear path forward.
When Everything Feels
Fragile and Stuck
Systems feel fragile
Development stalls
Integrations half work
Nobody truly owns the issue.
Why It’s Frustrating, and
Where We Step In
It technically works, but feels unstable
The backlog never shrinks
You’re tired of chasing updates
You need clarity
Why Our Approach Is Different
Many digital agencies prefer starting from scratch. It is cleaner, simpler, and easier to control. We take a different approach.
We specialise in stepping into existing websites, e-commerce stores, mobile apps, and CRM systems, understanding how they were built, diagnosing what is actually wrong, and improving them properly. We fix issues, strengthen security, stabilise integrations, and build on what is already there.
Working with existing code is not always easy. It requires experience, patience, and real technical depth. That is exactly where we are strongest.
We also partner with agencies that need reliable long-term technical support behind their client relationships. By taking ownership of maintenance and deeper technical work, we allow agencies to focus on strategy, design, and growth, without carrying ongoing technical pressure.
Meet the Team Behind the Work
Chris Carroll
Kristina Bell
Katie Webster
Mehul Prajapati
Jyoti Kishnani
Komal Barochia
Ami Prajapati
Piyush Gurjar
Vivek Prajapati
Millie Carroll
Vishal Thakor
“Resolved Beyond turned around our subscription ecommerce site without the costly rebuild we thought was inevitable, fixing complex issues on our existing platform and saving us thousands.”
The Expanded Metal Company spent nearly two years trying to get their Magento integrations working properly with their management systems, with their previous agency unable to get it over the line. We onboarded the project, got to the root of the issues fast, and delivered a working, stable integration in just four weeks. We are the crucial support partner they rely on.
We’re the specialists people call when it’s messy
Businesses
We take ownership of your website, app, CRM or store and make it easier to run. We fix what’s broken, stabilise performance, and keep things secure, then develop improvements over time. No rebuild pressure. Just reliable support you can count on.
Development Agencies
If support isn’t in your business model, or a complex issue needs deeper platform expertise. We step in as your specialist partner. We take ownership of fixes, stabilisation, updates, and ongoing improvements across your clients’ existing platforms, so your team can stay focused on new builds while your clients stay supported.
Marketing Agencies
It’s hard to hit targets when the platform is letting you, and your client down. Slow pages, broken journeys, bad UI, tracking gaps, checkout issues… it all drags performance and turns campaigns into damage control. We work with you and your client to fix what they already have, improve UX and conversion, and remove technical blockers , so you can market the business at its full potential.
I’ve spent over 25 years in technical development, and one thing has always frustrated me, good businesses struggling because their technology feels unstable.
Most platforms don’t need rebuilding. They need understanding. They need someone willing to slow down, diagnose properly, and fix things at the root instead of patching over symptoms.
That’s why we built Resolved Beyond the way we did.
We love fixing things. But more than that, we care about helping people who feel stuck. When you’re not sure who owns the problem, when you’ve lost confidence in your platform, or when previous work hasn’t been done properly, that pressure sits with you every day. I understand that.
Our job is simple. Take ownership. Stabilise what you already have. Make it reliable. Then help you grow from a solid foundation. If we can bring clarity and calm back to your platform, then we’ve done our job properly.
3-Hour Guaranteed Response
When something breaks, the worst part isn’t the issue — it’s the silence and uncertainty.
Within 3 hours, we confirm receipt, take ownership, and clearly outline what happens next — whether that’s immediate action, triage, or a fix plan with timescales.
No chasing. No guessing. Just clarity and momentum.
1-Hour Critical Response
If it’s urgent — downtime, broken checkout, or a major issue impacting revenue — we escalate immediately. A developer is assigned within 60 minutes during business hours.
Fast action. Clear ownership. Reduced downtime.
Ongoing Support & Development
We don’t disappear once something’s fixed. We stabilise, support, and develop your platform over time, helping you prioritise what matters and avoid recurring issues.
Support that lasts, not just a quick fix.