Resolve Beyond

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How we support:

20 years in the making:

Supporting:

PHP Laravel Shopify WordPress WooCommerce Magento 2 Python CRM Flutter Android Mobile iOS Mobile AWS Microservice HTML MongoDB PostgreSQL MySQL Angular JS Next JS React JS Node JS Elementor Codeignitor

Maintain, Enhance & Grow Your Shopify Store—No Rebuilds Needed

We’ve carefully reviewed the common frustrations Shopify store owners face—slow response times, unexpected ad hoc invoices, and poor-quality development support. These issues not only disrupt your store’s performance but also create unnecessary stress and costs. At Resolved Beyond, we’ve built our service specifically to tackle these pain points. With a dedicated team, a guaranteed 3-hour response time, fixed monthly pricing, and expert support focused on improving what you already have, we offer peace of mind and real results—without the need for a costly rebuild.

Custom Design and Branding.

A well-designed Shopify store is crucial for standing out in e-commerce. We specialise in creating custom themes representing your brand and providing a user-friendly experience to boost engagement and increase sales.

Seamless App Integration.

Shopify's vast app ecosystem is a treasure trove for enhancing your store's functionality. We understand the power of customisation and are committed to integrating the right apps or developing custom solutions to ensure your store has the features and functionality to manage products, process payments, and improve customer experiences.

Mobile-Responsive and Optimised Performance.

With most online shopping happening on mobile devices, we prioritise creating responsive, fast-loading stores. Optimising for Performance ensures smooth navigation and a high-quality user experience, increasing conversions and customer satisfaction.

Our unique support, maintenance and development service for your business.

Here is a breakdown of what our monthly packages include for one fixed fee. This is the value we provide.

Unlimited Bug Fixes:

We believe in providing our clients with the assurance that no unexpected bills will arise throughout the month. That’s why we’ve introduced unlimited bug fixes. These unlimited bug fixes cover errors or functions that are not working on the platform being onboarded. If you encounter an issue, simply report it to us, and we will efficiently schedule our developers to resolve it.

3-Hour Response Rate

We take pride in our quick response times. Any enquiries made during office hours will receive a reply within three hours. Our commitment to prompt communication ensures that you will always be on time. We can swiftly address your needs and concerns, whether you have a question, need support, or want to discuss a project. Our team is ready to respond and assist you efficiently, allowing your business to move forward.

Development Time

In all our packages, we include dedicated design and development time for those tweaks and additions that normally require ad hoc quotes and invoices. This streamlined approach allows you to make necessary updates and enhancements without the hassle of separate billing. Everything you need is covered in one convenient monthly fee, allowing you to keep your platform evolving while maintaining cost certainty.

Regular Plug-in/Theme Updates

We pro-actively check your platform every first week of the month for any available updates. We automatically perform upgrades for all packages that include plug-in or theme updates to ensure your system remains secure and up-to-date. After completing the updates, we promptly inform you so that you are always aware of the latest improvements and can rest easy knowing that your platform is running smoothly.

Security Management

Our Security Management service includes continuous monitoring of your platform for any security issues. We take a proactive approach, keeping a close eye on potential threats so you don’t have to worry. Our team ensures that your platform remains secure, giving you peace of mind and allowing you to focus on your business without concerns about vulnerabilities or breaches.

Up-Time Management

Our Uptime Management service ensures your server remains operational and accessible at all times. We continuously monitor your server’s uptime and pro-actively address any issues that could lead to downtime. By keeping a vigilant watch on your server’s performance, we ensure that your platform stays online and your business runs smoothly, allowing you to focus on what matters most while we handle the technical details.

"Resolved Beyond have been great to work with on our Shopify store. They sorted out issues we’d been struggling with for ages and made everything run much smoother. They’ve also helped us roll out new features without any hassle. The team are quick to respond, easy to deal with, and really know their stuff. If you need proper support for your Shopify site, I’d definitely recommend them."

Rob Key - Agency Collective

New Devlopment Project & Innovations.

Roam Everywhere
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Each month, we provide essential support, maintenance and development to our valued clients like you.

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Putting Communication First: Prioritising Customer Service and Technical Excellence

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At Resolve Beyond, we are a close-knit team that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us
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At Resolve Beyond, we are a close-knit team that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us

Refine our service to suit you.

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