How We Rescued MiBox Live: Turning a Failing Build into a Stable Flutter App
3-Hour Response Promise
What this means: If you log an issue with us, a
member of our team will respond within 3 hours to confirm receipt and let you know what's happening next. Whether that's immediate action, questions we need, or a clear plan and timeframe.
No chasing. No silence. No need to wonder if anyone's on it.
We’ve listened to the frustrations app owners face and built a service to fix them.
Your mobile app shouldn’t be stuck with crashes, slow updates, or “one developer who knows how it works”. We keep it stable, improve it safely, and move it forward.
Fix-first approach
(no rebuild pressure)
What this means: We diagnose properly, fix what's broken, stabilise the store, then improve it step by step. If a rebuild or migration is genuinely the right move, we'll tell you, but we won't sell you one when it's not needed.
Book a No-Sales Discovery CalliOS and Android app issues we fix every week
Crashes, bugs and stability problems
We fix crashes, broken flows, and “works on my phone” issues so the app behaves consistently across devices.
Performance, lag and battery drain
We identify performance bottlenecks, memory leaks and inefficient background tasks so the app feels fast and reliable.
App Store / Play Store release and compliance
We handle release pipelines, review rejections, permissions changes, SDK policy issues and versioning so updates ship smoothly.
Analytics and attribution
We fix missing events, broken funnels, and attribution problems so you can measure acquisition, retention and revenue properly.
Login, accounts and session issues
We fix auth bugs, password/reset flows, session expiry problems and edge cases that create support tickets and churn.
Push notifications and messaging
We fix notification delivery, token handling, segmentation, deep links and timing issues so messages actually reach users and convert.
Payments, subscriptions and receipts
We believe in providing our clients with the assurance that no unexpected bills will arise throughout the month. That’s why we’ve introduced unlimited bug fixes. These unlimited bug fixes cover errors or functions that are not working on the platform being onboarded. If you encounter an issue, simply report it to us, and we will efficiently schedule our developers to resolve it.
API integrations and backend reliability
We build/repair API connections, improve error handling, and stabilise backend-dependent features to reduce downtime and user frustration.
Ongoing app development and UX improvements
We deliver features, UI refinements, accessibility improvements and conversion-focused changes—without breaking what already works.
“Resolved Beyond turned around our subscription ecommerce site without the costly rebuild we thought was inevitable, fixing complex issues on our existing platform and saving us thousands.”
The Expanded Metal Company spent nearly two years trying to get their Magento integrations working properly with their management systems, with their previous agency unable to get it over the line. We onboarded the project, got to the root of the issues fast, and delivered a working, stable integration in just four weeks.
We are the crucial support partner they rely on.
How It Works: Fast, Expert IOS And Android Support
Step 1 Discovery and Access
We get the right access in place and quickly understand what's happening now, what's broken, what's urgent, and what success looks like for you. By securing admin, hosting, code, and third-party access up front, we remove the usual delays and ensure we can act quickly when you need us. The value is immediate readiness: you're no longer relying on hope and guesswork when something breaks - you've got Magento experts on standby.
Step 2 – Due Diligence (Platform, Code & Tech Review)
Before we touch anything significant, we conduct proper technical due diligence on your Magento store: code quality, architecture, environment setup, modules/extensions, integrations, performance, security posture, deployment process, and where the real risks are hiding. This is where we spot the issues other agencies miss - the "quiet" problems that cause recurring outages, failed checkouts, slow performance, or painful upgrades. The value is confidence and clarity: you get an expert view of what you actually have, what's safe, what's risky, and the smartest order to fix it in.
Step 3 - Triage + Stabilisation
We go Fix-First and focus on anything that threatens revenue or customer experience, checkout, payments, errors, speed, and stability. We prioritise, fix the urgent items, remove repeat faults, and put safer processes in place so releases don't feel like Russian roulette. The value is stability fast: fewer fire drills, reduced downtime, and a store you can trust again, backed by a team that can fix what others can't.
Step 4 - Choose How You Want to Work With Us
Once the store is stable (or we've stopped the bleeding), you choose the right engagement style.
Monthly Support (recommended): ongoing cover, like insurance, so you've always got expert Magento support when things break, plus proactive maintenance and continuous improvement.
Block Hours: ideal for one-off fixes, audits, upgrades, or a defined scope of development work, the same expert team, without the ongoing cover.
The value is flexibility: you get the support model that fits your business, without compromising on expertise.
The value is flexibility: you get the support model that fits your business, without compromising on expertise.
Step 5 - Monthly Support (Ongoing Delivery)
For monthly clients, we run a consistent delivery rhythm: backlog planning, priority setting, weekly updates, QA, and safe releases. You're not just paying for "fixes", you're buying reliability, momentum, and a Magento team that's there when anything breaks. The value is peace of mind plus progress: your store stays stable and keeps improving without chaos.
Step 6 — Reporting (Clarity and Accountability)
You get straight, transparent reporting, what we fixed, what we improved, what risk we removed, time spent, and what we recommend next. No fluff, no mystery spend, just clear visibility and a practical roadmap. The value is control and trust: you always know what’s happening, what you’re getting, and how it’s moving your store forward.
Looking forward to supporting you
If you're running IOS And Android , you shouldn't have to worry about what happens when something breaks - that's what we're here for. Whether you want a team on standby for peace of mind, or you need expert help to resolve a specific issue, we'll respond quickly, communicate clearly, and fix the root cause rather than applying quick patches. We're looking forward to supporting you and keeping your store stable, secure, and moving forward month after month. Book a no-sales discovery call with me.
Chris
How We Keep Your IOS And Android Store Stable, Fast, and Secure
Option A
Ad-hoc Support
(up to 5 hours)
- Quick changes, small fixes, urgent tweaks
- Scheduled based on availability
-
Perfect when you’ve got a short list and
just want it sorted - 3-hour response rate to get you moving quickly
- Value: fast, simple, low commitment, ideal for quick wins
From £450
Option B
Block Hours
(10+ hours)
-
Best when you’ve got a backlog to clear or
improvements to push through -
Starts at 10 hours for better momentum
(less stop-start) - Easier planning and more meaningful progress in a shorter window
- Discounted hourly rate vs ad-hoc work
- 3-hour response rate
- Ideal for upgrades, UX improvements, fixes, and feature enhancements
- Value: better pace, better planning, discounted hours, great for “get it done” sprints
From £870
Option C
Monthly Support
- Best when your platform is business-critical, and downtime hits revenue
- Priority scheduling with reserved monthly capacity (you’re not stuck behind ad-hoc work)
- 3-hour response rate
- For critical issues during business hours: the developer will be allocated within 1 business hour
- Proactive stability and continuous improvement month to month
- Less firefighting, fewer surprises, more predictable delivery
- Value: priority handling, reserved capacity,
- 1-hour developer allocation (business hours), best long-term value, continuous improvement
