Utilise over 20 years of expertise to boost digital growth and optimise ROI with The Resolved Group.
Companies working with me benefit from over 20 years of expertise in digital development, project management, and business scale-up. I closely collaborate with clients to offer strategic guidance that helps them navigate digital transformation, optimise their operations, and improve client relationships. I aim to drive measurable growth and maximise ROI, ensuring that every digital initiative is successful and scalable for long-term impact. By tapping into my extensive industry knowledge, businesses can confidently pursue their digital goals with customised solutions that address their unique challenges.
With over 20 years of experience in digital development, sales, project management, technical development, and business scale-up.
Specialise in digital consultancy, helping agencies and businesses navigate digital transformation for maximum ROI.
Provide strategic direction for scaling businesses, enhancing client relationships, and establishing new business structures.
My expertise involves collaborating with global brands on intricate projects to ensure that initiatives meet and surpass expectations and objectives.
I have a proven track record in successfully delivering complex digital projects, driving progress towards goals, and ensuring client satisfaction.
Extensive experience in leading large teams in the UK and abroad, with a focus on effective cross-cultural communication.
Specialise in expanding businesses internationally and integrating teams across borders to work seamlessly.
Offer an unbiased perspective to resolve conflicts and implement compromises, improving agency-client relationships.
Focus on maximising ROI through strategic planning, advising businesses to capitalise on their digital investments fully.
Assist in scaling operations and refining digital strategies, ensuring initiatives align with business goals for maximum return.
How I Help
1. Scaling Up Agencies: Procedures for Client Management and Team Formation
Agencies to Grow with Confidence
Scaling an agency involves more than just acquiring more clients; it requires establishing robust procedures that ensure client expectations are consistently met. I support digital agencies by developing standardised processes for onboarding, communication, and project management, which significantly enhance client satisfaction and retention. Additionally, I focus on creating and leading teams that are fully aligned with the agency’s goals, ensuring they are capable of delivering high-quality work on time. By clarifying project timelines, deliverables, and outcomes for both clients and internal teams, I help agencies build a scalable model that fosters growth, client satisfaction, and efficient team operations.
Schedule a call2. Scaling Businesses Through
Digital Development
Driving Business Growth in the Digital Era
Digital development is a cornerstone of modern business expansion. I work closely with businesses to harness the potential of digital platforms, ensuring that their digital transformation aligns perfectly with growth objectives. My services encompass crafting a comprehensive digital strategy that supports business goals and drives sustainable growth, selecting and implementing the most effective digital tools to streamline operations, and enhancing customer engagement. Through meticulous analysis of existing business models, I implement digital enhancements that unlock new revenue streams and operational efficiencies, resulting in a digitally empowered business ready to scale, innovate, and compete in the marketplace.
Establishing and Delivering ROI
Maximising Return on Investment with Precision
Maximising ROI is critical for the success of any digital initiative. I provide expert analysis and strategies to ensure that every digital investment delivers the highest possible return. This process includes conducting thorough ROI assessments to determine which digital initiatives offer the best returns, developing actionable plans that prioritise high-ROI activities, and setting up metrics and KPIs to monitor the success of digital projects. This approach delivers clear and measurable ROI, giving stakeholders the confidence and clarity needed to make informed decisions about their digital investments.
Conflict Resolution Between Clients and Businesses
Mediating for Mutual Success
Conflicts are an inevitable part of business relationships, particularly when expectations are misaligned. I act as an impartial mediator to resolve disputes between clients and businesses, ensuring that outcomes satisfy both parties. My approach involves identifying the root causes of conflicts, facilitating open and constructive communication, and developing solutions that restore trust and keep projects on track. The result is not only the resolution of conflicts but also the strengthening of client-business relationships and the maintenance of project momentum.
Consulting on Creating a Digital Business Structure
Building the Foundations for Digital Success
Starting a business requires a solid structure from the outset. I offer consultancy services to help entrepreneurs and businesses establish a robust digital foundation. This includes designing a business model that leverages digital platforms for growth and scalability, selecting the right digital tools, and ensuring seamless integration with existing business processes. Furthermore, I assist in developing a go-to-market strategy that maximises digital channels for immediate impact and growth, resulting in a well-structured, digitally capable business poised to launch and thrive in a competitive marketplace
Ready to Transform Your Business?
If you’re looking to scale your agency, enhance client relationships, maximise ROI, or build a strong digital foundation for your business, I’m here to help. With over 20 years of experience and a proven track record, I provide the strategic guidance needed to achieve your goals and drive your business forward.
Let’s work together to unlock your business’s full potential.
Contact me today to schedule a consultation and take the first step towards digital success.
Introductory Call
Ready to explore how we can work together? Book a quick 15-minute call with me to discuss your needs and how I can help drive your business forward.